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Are you having problems accessing your company’s employee portal? Don’t worry! PayMaster is here to help.
Do you know your username? If you don’t, search all of your email (e.g., both personal and business email accounts) for messages from our domain, paymaster.net.
Do you know your password? If not, you should consider using the ‘Forgot your password?’ link on this page. It’ll walk you through a process in which you can reset your password.
Is your account locked? Accounts can be locked for a variety of reasons in an effort to keep your information secure. You can get help with a locked account by reaching out to your payroll/HR department or by creating a ticket with PayMaster’s Employee Support Team.
Still having trouble? Reach out to your payroll/HR department or create a ticket with PayMaster’s Employee Support Team. Either way, the vast majority of company portal issues can be resolved within 24 hours.